It was our 2nd trekking experience with High Camp Trekking Company and Norsang Lama was our trekking guide for both treks. We went on Poon Hill Trek in May 2013 and returned one year later (May 2014) for EBC. During our first enquiry on Poon Hill trek, High Camp Trekking was the first trekking company to respond and the replies were all very prompt and informative. Norsang has been a wonderful guide for both treks. He can answer all questions, from mountains, to birds, flowers, and many more. He is very patient and helpful to bring us around to get our trekking equipment and ensure we have the necessary and proper equipment. During our EBC trek, he will ask how we were feeling, to identify if we were suffering altitude illness. He even take note the day we started on Diamox and inform us when to stop. He ensures that we have sufficient rest and food and water intake. Both trips could not be any safer and enjoyable without Norsang. We highly recommend High Camp Trekking Company. We will definitely trek with High Camp for our 3rd trip!